Account & Support: Complete User Guide¶

This guide covers the essential tools for managing your content, subscription, and getting help.

🖼️ The Gallery¶

Your central hub for all media.

Source Images Tab¶

• Purpose: Manage the faces you use for swapping.
• Upload: Add new faces here so they appear in the Face Swap tools.
• Edit: Click the Edit (Pencil) icon to crop, rotate, or sharpen an image before using it.
• Delete: Remove old images to keep your library clean.

Previews Tab¶

• Purpose: See a history of all the "Test Swaps" and "Previews" you've generated.
• Filter: View only Face Swap, Multi-Swap, or Studio previews.

👤 Profile & Subscription¶

Manage your plan and usage.

Subscription Dashboard¶

• Current Plan: View your active status (e.g., "Samurai").
• Billing: See your next billing date.
• Cancel: You can cancel your subscription at any time via the "Cancel Subscription" button. You will retain access until the end of the current period.

Purchase History¶

A list of all your invoices and credit pack purchases for your records.

💎 Upgrading¶

On the Subscription Page, you can browse plans using the interactive card view.
* Swipe/Drag: Move the cards left or right to see different tiers (Kohai, Ninja, Ronin, Samurai).
* Boosters: Scroll down to buy one-time "Credit Boosters" if you run out of credits mid-month.

🆘 Support Center¶

If you encounter issues, use the integrated Support Center instead of email for faster response.

Creating a Ticket¶

1. Click New Ticket.
2. Type: Select "Bug Report", "Billing", "Feature Request", etc.
3. Description: Explain your issue clearly. You can start a chat thread with our team.

Ticket Status¶

• Open: We've received it.
• In Progress: We're working on it.
• Awaiting User: We replied and need more info from you.
• Resolved: The issue is fixed.

Attachments¶

You can send images or files directly inside the ticket chat to show us exactly what went wrong.